How AI Affects Software Project Management

Today, we are lucky to see the advancements of the AI revolution. It has disrupted many industries, including transportation, automobiles, healthcare and education.

But the most interested party in investing in AI is business.

According to the statistics put together by Zoom info:

●        47% of digitally mature organizations say have an AI strategy in place

●        64% of business executives say that investments in the AI have already increased their profits

●        61% of businesses say that using AI helped them identify the opportunities that otherwise could have been missed

Overall, according to Zoom info, 83% of businesses say that investing in AI is a strategic priority for them. As a result, with an immense endorsement from business, AI is expected to grow to a $190 billion industry by 2025, with global spending in AI systems reaching $57 billion by 2021 already.

What Makes AI So Exciting for Business?

First and foremost, it’s the automation of processes that otherwise would cost companies millions of dollars.

One of the causes of investment in AI is concerned with customer support and creating a seamless customer service experience.

According to PR Newswire, investing in customer support Chatbots saves companies several million dollars a year, which otherwise would be spent on hiring and maintaining a whole team of customer support representatives.

We’re not saying that AI can now fully replace a customer support representative. But it takes a huge load of work off their shoulders, and it has a positive impact on the company’s profitability.
The biggest hit, however, is investing in project management software powered by AI.

Read the full article at Orangescrum Blog

Why do Enterprises Care About Collaboration

Ever heard the phrase – “None of US is stronger than ALL of us”? Well, now you certainly have!

Companies have been growing leaps and bounds; at least the successful once are. And they are always looking for ways to expand their market footprint.

Small or big, companies from all walks of life want to be closest to their customers. Hence, the advent of remote teams or agencies for e.g.

And they cannot achieve that without “collaboration”.

Collaboration is not about business partnerships only. It is a culture, a mind-set driven by specific goals and objectives. It is about doing and being the best there is.

Why so?

The answer lies in great customer service. Clearly, a business cannot succeed without enabling its customers to succeed. And the route is through great products, customer success with collaboration as its centre-piece.

Now, the question becomes how do companies enable and realize the potential benefits of collaboration?

This puts focus directly on digital transformation and use of technology enabled collaboration at every level within the organization.

Read the full article at Orangescrum Articles

Orangescrum Thanksgiving Sale is Here

Happy Thanksgiving everyone!

Thanksgiving is all about families, good times and celebration of what we are all thankful for in our lives. It’s about big feasts, generous gifts and lots and lots of merriment, joy and love – it almost sounds like Christmas!

Orangescrum would like to thank all our customers, community users! We appreciate all the work, opportunity, collaboration and engagement with us throughout the year. Here’s wishing you all a very Happy Thanksgiving day with your friends, family, and loved ones, wherever you are.

Sharing the spirit of “giving” this celebration we “Thank our Orangescrum Family” with very relevant offers on our add-ons along with our high end combo packages.

The bigger you buy, the bigger you save! Offers available for Add-ons & combo options.

Again on behalf of all of us at Orangescrum, have a wonderful Thanksgiving weekend!

 Source: https://blog.orangescrum.com/2019/11/orangescrum-thanksgiving-sale-is-here.html

Orangescrum as a Customer Feedback Management System

Engaging customers is a matter of pride for all technology providers. Fortunately for Team @Orangescrum it is more than delight to have active customer participation and we have a lot to thank to our users for it.

Given the fact that there has been a significant rise in Orangescrum users over the last 3 years, we have been receiving feedback left, right and centre.

Receiving feedback is one, but ensuring each one of them is well responded to is another. It is not just about sending them a thank you note or an acknowledgement email.

And an absolute mention for our fanatic Customer Success team too. They ONLY want positive responses for our customers. If a customer needs something, they go to greater lengths to make it happen. Of course to the point where the feedback is not conflicting with other users. 

Hence, the development team is constantly challenged for overall product improvements like better design, easy to follow user experience and heightened use of the Orangescrum platform.

Having said that, we have a very well-defined approach to handling these feedback.

Each of these feedbacks are

•    First discussed among the product team (developers, product owner and customer success teams)
•    Initial response from the discussion is shared with the customer
•    Product team’s recommendation is sent out for Customer Advisory Board review
•    CAB review decision is shared with the customer with probable timelines
•    CAB approved items are assigned due priority & hit the development floor
•    Implemented feedback is released post thorough QA
•    Final notification sent to the customers of successful implementation

This is quite a flow here that needs to be backed up by a robust and transparent system. 

Read the full article at Orangescrum Blog

Communication Challenges in Project Management – How to Overcome

Good communication has never failed any one.

Good communication is an essential skill in all business environments, irrespective of the audience. However, in the workplace; good communication is a critical element to organizational success.

Arguably most common root cause of issues in any organization is ‘lack of and or incorrect communication’. Break-down of communication is the cause of most conflicts, in the work place or otherwise.

Effective communication isn’t just about resolving conflicts in the workplace; it’s also an essential factor in client relationships, team effectiveness, employee engagement and profitability.

A project manager has to be a great communicator to be successful.

Effective communication is a powerful skill; that’s never been perfected, and always undervalued.

Project managers and the teams often miss their targets or become unsuccessful in delivering because of some communication challenges.

This article describes the challenges of project management without effective communication and how to resolve them.

Here I will tell you-how to become more productive and efficient in projects by resolving these challenges. This will allow you and your team to face them head-on, empowering you to develop successful projects and turn adversaries into supporters.

Read the full article at Orangescrum Articles

Why Project Visibility is Critical to Project Success

 

Having the right project visibility is a critical factor to project success. Remember the fact that there are desired outcomes of business value that got the project sponsored in the first place.

But more often than not, projects fail all around us. And there can be a zillion reasons for your project’s failure and not gaining enough attention within the organization is a major contributor to that list.

Projects and their success are dependent on numerous factors right from stakeholder engagement, budget, resources, company’s strategy and vision to market conditions and competition.

Good thing is, you have some control over some of them and exercising that control in a meaningful manner can contribute a lot towards your project success.

Why do we want our projects to gain more and more visibility?

Success of our endeavours matters to us the most and if you are a PM it is indeed crucial for you to add more and more successful projects to the kitty.

Running projects is a team game. It takes more than a PM, a handful of resources and a project management software to generate desired business outcomes from a project.

For starters, let us identify the key contributors of your project.

• The business (customer or your own organization)
• Sponsors & Executive team
• Project Team (PMO, Resource Manager, Teams)
• The impacted parties (maybe a department, a specific business function or the entire company)

If any one of the above contributors are not engaged rightly, the project will fetch less than desired outcomes.

Source: https://www.orangescrum.org/articles/why-project-visibility-is-critical-to-project-success.html

5 Ways Artificial Intelligence Can Improve Project Management by 2025

AI project management tools mark a new stage in the history of software development. All lucrative businesses have already integrated AI into their systems. Read the most substantial implications of AI in the IT-industry

Artificial Intelligence (AI) is the omnipresent force driving all industries. It helps doctors analyze patients for conditions and evaluate their health risks. It underlies self-driving vehicles and autonomous robots.

It processes transactions, maintains book-keeping, and prevents fraud and financial crimes. The role of AI in daily life is tremendous and expected to grow even stronger.

The future of artificial intelligence is tied not only to some specific innovations that contribute to enhanced safety or better comfort but the way humans deal with the development itself. 

 Read the full article at Orangescrum Blog

How Does Root Cause Analysis Help Your Project Management

We always dig for reasons to identify the root cause behind problems that crop up every day. What might have led to the problem?

Thisanalysis of the causal factors that led to this snag is technically defined as Root Cause Analysis.

Root Cause Analysis (RCA) is the technique used by project managers and all professionals to solve problems that affect an organization’s ability to meet strategic objectives in project management. In a broader sense of course. 

RCA is the most favored procedure for obtaining permanent solutions to recurring problems, not just equipment failures in any project or situation.

Why Conduct Root Cause Analysis?

A root cause analysis helps to spot the challenges a program should tackle to reach its target.

Most visible aspects of an issue may not be the root cause of the problem. Each problem has one or more root causes.

Many times, the issues are being seen is the result of the root causes, and is therefore a symptom, but not the core problem.

For example-nearly all smartphones, such as Samsung, Sony or even iPhone, over time are seen to report freezing or phone hung issues. This is phone’s touch freezing/ OS hanging problem.

 

 Read the full article at Orangescrum Articles