Top Steps to Consider Before Choosing Project Management Software

Running with multiple high priority projects can be worrisome when proper project management tracking mechanisms aren’t in place. Some prefer the ever so green excel sheets, or whiteboards, or to do lists or whatever lists one can come up with.

But at the end of the day the project activities outlive these lists as you can’t just update them in real time. And very soon you start tracking lists instead of project tasks and issues! Not the state you planned to be in originally.

Hence, the need for the right project management software that keeps up with the rapidly changing task status, issue progress and overall resource and time spend on your projects.

Google is loaded with tools for every purpose and need. But which one is ideal for you is the key? And then how do you zero-in on that one project management software that is perfect?

Before solving the above puzzle, let’s do a quick review of how your organization is stacked w.r.t the below points & why your organizations need a Project management software.


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Why Customer Satisfaction is the Most Important Metrics in Project Management

The least focused metrics in Project Management is Customer Satisfaction. In this digital disruption age and increasing competition, most of the project managers rush to complete the project at any cost. Even though you complete a project on time and cost, but customer satisfaction isn’t guaranteed.

Then what is customer satisfaction?

Customer Satisfaction is a measure of your customer’s satisfaction with your product, services or experience offered by you. Enterprises use different methods to capture and measure CSAT. Some run surveys, ask for feedback, testimonials, NPS scores or predefined review meetings etc.

Customer Satisfaction measures how your service, product, or support meets, exceeds or falls short of customer expectations.

So the general principle is customer experience is directly proportional to customer satisfaction.

As this blog of Neil Patel shows, experience will be the key differentiator by 2020 and in fact, it will be the most exciting area for businesses in the future. And more interestingly it mentioned, 86% of consumers are willing to pay more for a better Customer Experience.

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How to Manage Information Effectively Through SaaS Tools

Imagine this: Your Company recently thought about launching a new product. They’ve aligned the tasks, delegated them to you and your team members accordingly, and started the production process. Your owner plans to roll-out the first batch in the market in a few weeks.

As the production process works in its full might, you notice a loss of profits. What’s worse? Profit margins look inefficient to let the production process continue efficiently. With this scenario at hand, your company decides to cut the production cost to avoid further loss.

Do you understand what happened?

In case you feel a little lost, let me explain what initially went wrong…

Before rolling out their new product in the market, this particular organization missed on a few points mentioned here:

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OrangeScrum Open Source Update: Install OrangeScrum on PHP 7, Subtask and Task Linking Released

We heard you, OrangeScrum’ers! Now OrangeScrum Open Source edition can be installed on PHP 7 supported servers. Earlier the best-recommended version was PHP 5.6. After this release, you can upgrade to the latest PHP version 7.0, PHP 7.1 & PHP 7.2.

How to Upgrade OrangeScrum to PHP 7

• Before you upgrade the PHP version of your server, take a complete back up of the existing files.
• Download the latest OrangeScrum package for PHP 7 from here.
• Follow the installation guide and install the package.
• Configure the php and Constants.php file and replace the cache file from webrootfolder.
• If you’ve installed any add-ons, then contact us.

Sub-Task:

A subtask is a great way to split or break down a task into a number of smaller tasks in order to track each associated activity required for successful completion of the task. It helps to assign & track it separately to better organize your tasks.

Recently, we have released sub task feature for our Cloud edition. We’re glad to inform, this has been released for the Open Source Enterprise edition too.

OrangeScrum Enterprise edition has five levels of hierarchy:

>Projects

      >Milestones

              >Tasks

                    >Subtasks

                         >Sub-subtasks

How can I create a subtask in OrangeScrum Open Source?

• Create a task
• Click on the Task title
• On the Task detail page, navigate to Sub task tab

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Benefits of Having A Project Management Office

Project Management Office (PMO) is the department which improve the project management efficiency of enterprise business with some standardize process. It is basically the process of document management, tracking of matrices and providing training to co-workers. It clearly shows the project progress to top authorities and tells the objective of business.

According to PM Solution’s research, 85 percent of companies had a PMO in 2016, up five percent from 2014. They also found that 30 percent of the companies without a PMO plan to implement one.

 

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Major Telecom Service Provider from Chile delivers with Orangescrum Enterprise

One of the largest and renowned Telecom service providers from Chile chose Orangescrum for its project management needs. Some of their key offerings include Data Centre connectivity, voice, data and video transmission, fixed-line telephony and mobile telephony, internet services, data storage, IP and digital and television.

Also, Netflix recently rated them as the ISP that delivers the best streaming on the South American continent.

They have been working with Orangescrum for over a year to manage their large and complex projects across teams. Let us see what Evelyn Sanchez, Program Manager has to say about their project management challenges and experience with Orangescrum.

Challenges:              

Given the complexity of their business, the PMO was always at a fix with getting the right resources, having the team on the same page and collaboration among multiple teams was a huge challenge leading to delays and deviations.

To add to it, getting the real-time information on project progress, time estimates and time spent was cumbersome, time-consuming & added to a lot of manual efforts.

Also, being a large corporation with multi-stream teams involved in each project; striking a balance with the existing internal processes and task management needed a lot of attention & planning.

All in all an overarching Gantt view of the project plan and visibility to task progress in real time was also missing.


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